 |
"Enabling
more effective wireless communications"
"Typical communication in an
organization revolves around Voice EPABX, e-Mail Server, Fax Machines, and postal
mail. SMS eXchange integrates SMS messaging to it effectively. SMS eXchange offers
an additional intelligent communication system."
Conventional
Communication System -
Shares
costly resources such as external public communication lines today's private branch-exchanges
(PBX) connects (most of the time) external callers to individuals and between
individuals in a private organization. -
Offers
several ways of reaching a specific person in an organization -
Directly using a known
extension number -
Wth
help from an IVR system -
Or
being connected by a local or remote operator -
Provides
linkages to advanced functions - voice mail and auto answering system, paging
(announcement) to increase the effectiveness of an organization -
However, the private
exchange can become a bottleneck at the wrong time! For example, during peak calling
in period, the PBX will cause blockages that decrease a business's effectiveness.
Internal communications are not normally affected during this time although communications
between remote sites can be affected. Enabling
more effective wireless communications - SMS eXchange
-
SMS exchange provides
a single point facility of sending and receiving SMS messages within an organization
using a common GSM/GPRS/ CDMA modem or a mobile phone, which facilitates SMS messaging
throughout an organization. -
Similar
to a PBX, share SMS traffic and reduce the cost of messaging by enabling two-way
instant messaging using SMS to/from an existing -
Intranet/LAN/WAN
infrastructure of an organization to reach a person instantly. -
Virtual Operator functionality
possible by using business logic to reach desired person(s) -
Can be applied to many
business needs including help-desk, customer relation management and advertising
campaign management. -
Optimise
the effectiveness of the advanced EPABX facilities like IVR, voice mails, operators,
auto answering etc. -
Cost
effective and scalable solution -
Intranet
Messenger and Chat (both SMS and Pop) System Architecture 
Benefits
| Always
ready to receive and send |
SMS messaging is rarely
a blocking communication, unlike EPABX, Fax, etc. It is a store forward communication.
This makes it good for many applications, which are not time, critical |
|
SMS Messaging for everyone
without Mobile Phone |
Provides enhanced reach
to any person in an organization and empowering every member with SMS facility.
SMS will be delivered even if the user is not immediately accessible. |
|
Log of all messages
received by an organization |
Improves accountability
of an organization for SMS messages received, in contrast to received by the personal
mobiles/devices. | |
Customer always succeed
in reaching a specific person |
Enhances customer relationship
by broadening access to the organization for the external world by integrating
SMS as a new channel for messaging. |
| Authorized
user can access infrastructure remotely |
Provides remote access
to office infrastructure like e-mail, chat, Secretarial diary, |
|
Integration with User
applications |
Provides intelligent
environment for integration of SMS messaging with client applications like Sales
Force Automation, Supply Chain Management, Retailing, Hotel and entertainment,
and Customer /Contact Management System |
| Accounting
of messages | Provides
for Billing and Management of Messages |
|
Future of SMS eXchange |
Jataayu Factor - the
people with the mission "Unwiring the Internet". The road map of eXchange
includes MMS (multi-media messaging system), WAP Push, and External Chat/Messenger. |
Key Features
| SMS
Connection | Via
GSM/GPRS/CDMA Modem attached to the eXchange Server or via leased line from SMSC
or through a bandwidth provider |
|
Server |
Any Secretarial PC
with Windows XP or 2000 can run SMS eXchange Software. The software provides for
- Scheduling of messagesReceiving and delivery of messagesUser Management, Access
Management, and AccountingConnection ManagementPop-up Messenger for communication. |
|
LAN/WAN Integration |
SMS eXchange server
is a node in the office network giving it all accesses to Office Infrastructure |
|
Facility on every PC
in the network |
PC runs SMSpop messenger
which logs into SMS eXchange Server. The SMSpop is similar to e-mail messenger
with additional facilities of message management. |
| Delivery
Logic /Business Logic |
Business logic to determine
the recipients of messages, if not specified explicitly, is defined by the administrator
of SMS eXchange Server. This logic replaces an operator of a conventional EPABX
system. The undelivered messages can be sent manually |
|
System Requirements |
A PC with Windows 2000/XP,
GSM/GPRS/CDMA Modem, and SMS eXchange Software | Other
Enterprise Solutions
Enterprise
WAP Server
SMS Gateway
Alert Handling Assistant
Mobile Enterprise Messaging Server
Other
Solutions
|
|
| |
 |
![]() |
 |
 |
|
|
|
|
|
| |
 |
|
Find
out about the latest press releases regarding Jataayu.
|
|
|
|
 |
|
|
|
![]() |
|
|
|
|
|
|
|
| |
 |
|
Get
updated on the latest events and happenings.
|
|
|
|
|
|
|
|
![]() |
|
|
|
|
|
|
|
| |
 |
|
Answers
to FAQs. Some support requires registration of a query.
|
|
|
|
|
|
|
|
![]() |
|
|
|
|
|
|
|
| |
 |
|
Take
a quantum jump into the realm of the Mobile World. |
|
|
|
|
|
|
|
